Description
The alleyway behind my home in between Patterson and Park running west bound is riddled with extremely large pot holes. Has been for an extended period of time. When might one expect to have the alleyway drug to level it out? I have rolled my ankle while taking out the trash at least twice while stepping into a large pothole.
Thanks,
7 Comments
Признана RVA: Customer campaigner (Registered User)
Richmond Resident (Registered User)
Richmond Resident (Registered User)
City of Richmond (Registered User)
City of Richmond (Registered User)
Is there a ticket number referencing this request that you can share?
Joseph Mason (Registered User)
Joseph Mason (Registered User)
Thank you for contact the Richmond’s RVAone.
We do apologize for any inconvenience and confusion. The original ticket you placed was in the wrong system. Seeclickfix is for potholes in the street, and we use RVAone for potholes in alley. We have put in a request to repair the alley. The ticket number is 43628.
Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.
Sincerely,
RVAone Customer Service
From: Michael Andrews [mailto:mandrews23@verizon.net]
Sent: Wednesday, February 01, 2017 12:38 PM
To: RVAone
Cc: CityWebManager
Subject: Pothole Repair Phone: 804-551-1028
From: Michael Andrews
Email Address: mandrews23@verizon.net
Address: 4100 Patterson Ave
Richmond, VA 23221
Message:
I'm writing via this channel as my requests via the "see click fix" portal have yielded no action. Back in May of 2016, I opened a ticket and attached a picture of very deep puddles/potholes in the alleyway behind my home. Several follow up tickets later and still no response. I now see that my neighbors on the 4100 block of W. Franklin St have also opened tickets to report the issue that has become progressively worse and dangerous. Please respond with a timeline of when it will be fixed.
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